Characteristics

• Key UX Characteristics

• Usability:

  • Clear design structure
  • Easy functionality
  • Task completion
  • Example: Airline app

    Clear flight booking Easy detail entry

• Equity:

  • Beyond equality
  • Diverse user support
  • Inclusive design
  • Example: Messaging app

    Multiple skin tones Gender-neutral options

• Enjoyability:

  • User delight
  • Emotional connection
  • Enhanced experience
  • Example: Streaming app

    Personalized recommendations Custom appearance

• Usefulness:

  • Problem solving
  • User goal achievement
  • Distinct from usability
  • Example: Banking app

    Money transfers Bill payments

• Evaluation Questions

• Usability:

  • Is navigation clear?
  • Can users complete tasks?

• Equity:

  • Are diverse needs met?
  • Is design inclusive?

• Enjoyability:

  • Does it engage users?
  • Creates positive feelings?

• Usefulness:

  • Solves user problems?
  • Adds value?