Construction

Detailed User Story Construction

• Core Definition

  • “fictional one-sentence story from persona’s POV”
    • Informs design decisions
    • Uses imagination to capture user needs

• Story Structure Template

  • Format: “As a [WHO], I want to [WHAT], so that [WHY]”
    • WHO = type of user
    • WHAT = desired action
    • WHY = intended benefit
  • Best Practice: “keep short, impactful, and to the point”

• Example Stories for Dog Walker App

  • Safety & Trust Focused
    • “As a frequent traveler… hire consistent walker for pet safety”
    • “As a mother… limit home access for family safety”
    • “As a former officer… track walker for pet comfort”
  • Service Reliability
    • “As a busy executive… trust walkers won’t stand up”
    • “As a widowed executive… find permanent walker”
  • Selection Process
    • “As an indecisive student… try many walkers”

• Design Implementation

  • Features should reflect stories:
    • Schedule requests
    • Walker selection
    • Background checks
  • Must address diverse user needs
    • Detailed personas = better design
    • “User always comes first”

User stories transform user needs into actionable design requirements. They serve as a checklist ensuring all key user problems are addressed while keeping the design process focused on real user needs.