Knowledge Check

Test Your Knowledge: Psychology and Human Factors

Question 1

What are some common human factors that influence design? Select all that apply.

• Income
• Fear ✓
• Impatience ✓
• Misjudgment ✓
• Prejudice ✓

Note

Answer Location: This information is found in the “Understand Human Factors” section where common human factors are listed as: impatience, limited memory, needing analogies, limited concentration, changes in need, needing motivation, prejudices, fears, making errors, and misjudgment.

Question 2

Consider the psychological concepts explored in this lesson. Which of the following is an example of a mental model?

• Parking a car in a garage
• Driving a car
• Using a key to turn the ignition of a car to start it ✓

Note

Answer Location: Mental models are explained in the “Key Psychological Concepts” section as “internal maps that allow humans to predict how something will work.” The key-ignition example represents a clear cause-and-effect mental model.

Question 3

Fill in the blank: You test a new children’s game with a group of users. Some are able to reach the end of the game, while others quit after a few turns. The children who are able to finish the game enjoy the experience because of the positive _____.

• human outcome
• value proposition
• feedback loop ✓
• reinforcement

Note

Answer Location: Feedback loops are defined in the “Key Psychological Concepts” section as “the outcome a user gets at the end of a process.” The concept explains that positive feedback makes users expect positive outcomes.

Summary Notes

Key Concepts Tested

• Human Factors: Common variables humans bring to product interactions including fear, impatience, misjudgment, and prejudice
• Mental Models: Internal maps that predict how things work, demonstrated through cause-and-effect relationships like using keys to start cars
• Feedback Loops: User outcomes at the end of processes that influence future expectations and behavior

The questions focus on distinguishing between psychological concepts and understanding how they apply to real-world design scenarios.